We are currently recruiting a Clinical Receptionist to provide reception and administrative support to a group of physiotherapists and consultants at our Sheffield Sandygate clinic.
About this Job
Contract: Permanent, Part-time, 12-16 hours per week, Monday to Saturday, including evenings until 8pm and Saturday mornings 8am-1pm
The role involves
Working as part of the whole team, the White House Clinical Receptionist will provide the best level of service to our customers, face to face, over the telephone and by email. The Receptionist will be responsible for completing a range of reception and administrative duties such as responding to emails, taking telephone calls, collating customers’ documents before appointments, ensuring customer details up to date, chasing up customer referrals and taking payments
Assisting senior administrators with regular monthly administrative tasks
To work alongside the reception and administrative team providing support to senior management team
The successful candidate
You will be an excellent communicator, customer service orientated, well-organised and reliable. Be able to work using your own initiative whilst maintaining regular updates with your team.
You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.
Knowledge and skills
To apply for this position candidates must have a background within reception and/or office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essential.
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